Since 1947, Capitol City Produce has been a provider of fresh produce in the Gulf Coast region. After maintaining two separate software systems to run their business over the years, they were determined to find an all-in-one integrated solution to show live inventory and streamline operations.
“After speaking with many other produce distributors, Produce Pro Software easily became the obvious choice,” said Andrea Goodman, Director of Information Services, Capitol City Produce.
“Previously, we were required to manage our operation utilizing and maintaining two separate systems which created double work for many of our employees along with several opportunities for inaccurate inventories,” commented Caleb Prejean, Director of Operations, Capitol City Produce.
When looking at potential software solutions, “Produce Pro’s Core and Warehouse Management System were key factors in our selection process,” Goodman indicated. “Plus, they offer 24 hour support, have a dedicated research and development team, and their employees have extensive industry knowledge.”
Once Produce Pro was selected as their software of choice, it was full steam ahead to implement the new system. Their staff’s extensive industry expertise was clearly evident throughout the entire implementation process, from orientation and training meetings, to going live with the system and finally post-implementation.
Goodman added, “Our Produce Pro team was incredibly knowledgeable, responsive, engaging and helpful. We were extremely impressed. Produce Pro provided us with experts in every area of our operation. And, their team was onsite 24/7 during our go live week to assist each department with their specific daily processes and how-to questions.”
“To be honest, switching over to a new system really scared me, and I thought it would be hard to learn everything, but it was easy. Now, I can’t imagine working without Produce Pro,” exclaimed Brittany Ezell, Dispatch Clerk, Capitol City Produce.
“Overall, the program is easy to use and navigate,” added Mike Fruge, Director of Sales, Capitol City Produce.
Prejean added, “The move to Produce Pro has streamlined our processes and allowed more inventory control. This created confidence throughout our entire organization and eliminated the redundancy of multiple tasks, saving many man hours which can now be focused on other areas.”
While internally Capitol City Produce has already seen countless positive impacts since transitioning to Produce Pro, “the transition was practically seamless to our customers, which was a bonus,” noted Goodman.
For more information:
Kristen Santangelo
Produce Pro Software
Tel: +1 (630) 395-9600